How to Get the Right Care at Fishtown Medicine
At Fishtown Medicine, we make the process as simple and stress-free as possible. Our approach starts with a simple text message. From there, we'll help you figure out what kind of care is safest, most supportive, and most appropriate for your situation.
That could mean a quick text or phone conversation. Or it might mean we recommend a video visit, an in-person home visit, or – in some cases – a trip to urgent care or the emergency room. You don't have to make that decision alone. We'll guide you every step of the way.
When is a Home Visit Appropriate?
We offer home visits when your care can't be handled by text, phone, or video, and a physical exam or hands-on assessment is needed. This could include:
Home visits are part of your membership, and we'll help you schedule one if we agree it's the right next step.
How Do I Request a Home Visit?
You don't need to decide that up front – just text us.
We'll talk through what's going on and help determine whether a home visit, virtual visit, or referral to urgent/emergency care is the best path forward.
Our goal is to make sure you feel safe, respected, and supported – wherever you are.