Accessing Care
How to get care: texting, home visits, first visits, urgent needs, and what to expect when you reach out.
9 articles
Can I do an office visit?We don’t have a physical office. Care starts by text and escalates to call, video, or home visit when needed.
Do you offer home visits if I need to be seen in person?Yes — if text, call, or video isn’t enough, we’ll come to you for a home or worksite visit when appropriate.
What kind of care do you offer after hours or in urgent situations?You can text or call anytime — even after hours. We’ll help you decide what’s needed and coordinate next steps.
Are there any types of care you don’t offer at Fishtown Medicine?We don’t offer care for pregnancy, transplants, surgery, emergencies, or certain psychiatric and controlled med needs.
How do I schedule a consultation or get in touch?Message us anytime by text, call, or through the site. Most care starts with a conversation — we’ll guide you from there.
Emergency Care Guide by Fishtown Medicine: When to Go to the ER & Top Philadelphia Hospital OptionsLearn how to recognize a real emergency and when to head to the ER — plus trusted hospitals near Fishtown if you need care fast.
What happens during the initial complimentary call?This no-pressure call helps us explore your goals and share how our preventive, relationship-based care works.
Fishtown Medicine Terms of Use & Communication ConsentUnderstand your rights, privacy, billing, and how we deliver care. Includes communication, billing, and service policies.
HIPAA Privacy Policy: How Fishtown Medicine Protects Your Health InformationSee how we protect your data, your rights under HIPAA, and how your health info is used, stored, and shared.